Also, despite claiming they are on website they aren’t. A shuttle experience is required to get to their location out of the airport. Very unprofessional service, their shuttle bus that imagined to take us to their office was locked with no driver. Online price was not as advertised. Other rental agencies would have been cheaper. I stored calling them, nobody was in a position to assist.
They were underneath staffed to handle the volume of consumers. Once I obtained to an agent, they were pleasant and useful this is a administration concern. Will never use price range In Miami worldwide again. Very long anticipate pick-up, and once I got my emailed invoice following the return I discovered I was charged for the liability insurance coverage I had expressly declined.
The automotive was a downgrade for what I payed for. When I went to choose up the automotive there was no car in the spot. I would have to say somewhat better communication between the 800 customer support and the precise rental service. This was the 2nd car I rented from Sixt and both times their employees is very useful and takes time to just remember to get one of the best deal for what you want.

The lady then told me they simply have to scrub it and then it’ll be ready. Finally after another 10 minutes they finally brought out my vehicle. It took me roughly 2 hours and 20 minutes from getting the shuttle to leaving with my vehicle. I would have somewhat rented from one other carrier.
Wait time to select up was too lengthy. Hidden insurance charge for all drivers. They didnt explain me properly how was the thing with the solar pass. At the top, i had to pay more tahn 600 hundred dollars as a result of i didnt purchase the sunpass with them. Granted, it was New Year Eve so all over the place was fairly busy. The employees had been slow and did not treat customers like they had been glad to serve them.
They gave me half a tank of gas, however no worth discount, to take a smaller car. Rude staff, unwilling to take any responsibility for solving an issue with our reservation. Cost us several hours of trip time and undue stress. In downtown Miami there’s a group of these lots situated https://pugachev.miami/ subsequent to Bayfront Park. You can efficiently pay for these tons or different street parking with the PaybyPhone app obtainable for each iOS and Android. Ending up not using it becuase different customers were so mad and ended up going to a special company.
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